Findings of the survey also showed that the automobile industry is still learning how to handle secondhand EVs.
According to Park+, the survey, which was conducted on 500 EV car owners in major Indian cities like Delhi NCR, Mumbai, and Bangalore, showed that 88 percent of EV owners experience more anxiety about finding accessible, safe, and working charging stations than about the range of their vehicles.
Despite more than 20,000 EV charging stations in India, visibility and accessibility remain major concerns among the EV owners, as per the survey.
The survey also revealed that 73 percent of EV owners find maintenance costs to be unclear, and many reported that local mechanics struggled with minor issues, and they could not get second opinions on repair costs.
According to the survey findings, 33 percent of respondents noted a significant drop in the resale value of their EVs.
Park+ highlighted in the survey that the resale value is expected to improve as the EV ecosystem matures.
However, currently, there is no widespread test to determine the quality of an EV's battery, which makes up 30 percent of the vehicle's value.
The survey finds that the TATA Nexon EV (61 percent) is the most preferred EV, followed by the TATA Punch EV (19 percent).
TATA EVs are praised for their design, durability, and safety, while Chinese EV maker BYD attracted interest, but high pricing and limited test drive options were drawbacks, as per the survey.
Commenting on the survey, Park+'s founder and CEO Amit Lakhotia said, "Our goal at Park+ is to enhance the car ownership experience. This survey helps us understand the challenges faced by EV owners in India. The main issue is charging anxiety, which has overtaken range anxiety."
"We will continue to invest in improving the EV charging infrastructure and work with stakeholders to support EV car owners throughout their vehicle's lifecycle," he added.